We ship within Poland and Europe only right now.
If you want to ship your order outside Europe, please contact us for further information.
Shipping rate depends on the destination and the weight of products. It will be calculated after adding products to the cart and setting the shipping address.
All vintage clothes we sell are steamed before the shipment unless the fabric is natural leather or fur.
All orders are shipped within 3 working days with a tracking option.
Delivery time (from the shipment date)
Poland: 1-3 working days
Europe: up to 7 working days with priority shipping/ 2-3 weeks with economical shipping
Rest of the world: about 2-4 weeks with priority shipping/ 5-7 weeks with economical shipping
!Note – sometimes there can be some delays in delivery time due to custom clearance or local political situation which is out of our control. Haute Vintage does not take responsibility for any deliveries subject to customs charges / sales tax or any quarantine checks which may be in place in certain countries. Please check with your local authority before committing to purchase!
Once an item has been shipped, Haute Vintage is not responsible if the item is lost or damaged in transit. We are not responsible for customs fees, duties, taxes, or tariffs.
Exchanges & Returns
Due to the nature of pre-loved / vintage, some items may contain minor flaws and show signs of wear. All items are sold as seen and we are always able to provide further measurements and photos if requested.
Haute Vintage does not offer refunds but you can return an item for store credit within 7 days of you receiving the item. To coordinate a return, please contact us at firstname.lastname@example.org.
Store credit will be the same value as original item without shipping cost. You will receive a coupon code for this value without expiry date only if an item will be in the exact same condition which it was received. You will be responsible for covering any return shipping costs.